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PROFESSIONAL INSTALLATION
is available for all audio, video and security products.
See some of our installs here.
Read our customer's testimonials here.

For more information
or to schedule an
appointment call
847.338.7898
or visit the
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*All Specifications and Availability are subject to change without notice.

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Frequently Asked Questions

Frequent Questions | Owners Manuals | Replacement Remotes | Immobilizer Info |


  • What is an Immobilizer? What is a Transponder?
  • How often do I need to change the battery in my remote transmitter?
  • What kind of battery is required for my remote transmitter?
  • Are there any barriers to the communication between my remote transmitter and my vehicle?
  • How do I disable my alarm system temporarily while servicing my vehicle or valet parking?
  • How do I disable my alarm system in emergency (lost or stolen remote transmitter)?
  • I have lost one of my remote transmitters. Can something be done to disable it from
    operating my security system, if found by someone else?

  • Where can I get an owner's manual for the system installed in my vehicle?
  • Can I purchase a remote car starter for a manual transmission vehicle?
  • Can I return a Data-Bus module that has been programmed for my vehicle?
  • When I try to remote start my vehicle, only the parking lights flash three (3) times slowly,
    is there something wrong with the system?

  • When I try to remote start my vehicle, only the parking lights flash seven (7) times,
    is there something wrong with the system?

  • When I remote start my vehicle, the engine tries to start three times but unsuccessfull,
    is there something wrong with the system?

  • Do aftermarket products affect factory warranty?
  • How can I get replacement transmitters for my system?


















  • Q. How often do I need to change the battery in my remote transmitter?

    A. The average life of the remote control battery is one (1) year. We recommend changing the battery every year to avoid being stock with a dead remote transmitter.
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    Q. What kind of battery is required for my remote transmitter?

    A. All of the our remote transmitters use battery model #23A. This type of battery can be purchased at your local supermarket or your dealer
    .
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    Q. Are there any barriers to the communication between my remote transmitter and my vehicle?

    A. Yes. The operating range may vary as a result of other radio transmissions, high voltage lines in the area, objects including other vehicles and buildings blocking the transmission and the remote control battery condition.
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    Q. How do I disable my alarm system temporarily while servicing my vehicle or valet parking?

    A. To disable the security system temporarily, for servicing or valet parking, follow the instructions in your product's owners manual for entering the Service/Valet Mode.
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    Q. How do I disable my alarm system in emergency (lost or stolen remote transmitter)?

    A. To disable the security system in case of emergency, follow the instructions in your product's owners manual for Service/Valet Mode.
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    Q. I have lost one of my remote transmitters. Can something be done to disable it from operating my security system, if found by someone else?

    A. Yes, the remote control's code can be erased from system's memory for security reasons. Your authorized dealer can access this feature and eliminate the lost transmitters from operating your vehicle. Please contact your dealer to perform this operation.
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    Q. Where can I get an owner's manual for the system installed in my vehicle?

    A. You may contact us for a copy of the owner's manual. The latest manuals can be downloaded
    here.
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    Q. Can I purchase a remote car starter for a manual transmission vehicle?

    A. No. Unfortunately, there is no safe way to remote start a manual transmission vehicle. If left in gear, it may cause an accident.
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    Q. Can I return a Data-Bus module that has been programmed for my vehicle?

    A. No. Unfortunately, we can not accept DATA modules for credit/refund, new or used, that have been programmed/customized for any specific vehicle. Exchanges are possible, since all DATA modules are covered under warranty against defect from their respective manufacturers.
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    Q. When I try to remote start my vehicle, only the parking lights flash three (3) times slowly, is there something wrong with the system?

    A. You have activated the Service Mode which prevents accidental remote starting of a vehicle while in for service. To exit, follow Service Mode procedure in your owner's manual.
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    Q. When I try to remote start my vehicle, only the parking lights flash seven (7) times, is there something wrong with the system?

    A. The system is in Tach Lock-Out Mode. This means, the last time remote start was used it could not establish engine' idle speed. First, start the vehicle by key and let it run for a minute. Turn off and remove the key. Now, try Remote Start, if the problem persists, contact your installer.
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    Q. When I remote start my vehicle, the engine tries to start three times but unsuccessfull, is there something wrong with the system?

    A. The remote start system needs to be checked and/or re-programmed. Please, call your installer.
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    Q. Do aftermarket products affect factory warranty?

    A. There are federal laws in place to protect consumers upgrading their vehicles with new accessories and electronics. However, if the added device is of questionable quality, or is installed improperly, warranty issues can be brought into play. Your best choice is to always use quality brand name products and professional installation by authorized dealers.
    Here are two articles that pertain to this question.  
    Article #1,   Article #2. 

    Your computer must have an Adobe Acrobat Reader software to view PDF files.
    To download Adobe Acrobat Reader click here.

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    Q. How can I get replacement transmitters for my system?

    A. First you must identify the model number of your transmitter. You can do that by comparing the pictures on the
    Replacement Transmitters page to your own transmitter. If you no longer have a transmitter for comparison, please contact us. Once you have determined the correct transmitter model, you may place your order online or contact our customer service department by phone.
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